I missed posting last week so here are the last two:
Week 4 of our discussion. This weeks principle is:
- Explain Technology Tools And Strategies In Clear, Non-Technical Language
I know one of the biggest challenges with technology is fear. I believe knowledge eases fear and that imparting knowledge is key to easing fear. In my experience, using clear, non-technical language is essential for understanding to occur.
Week 5 of our discussion. This week's principle is:
- Communicate Applicable Legal And Best Practice Requirements Related to Our Work
For me the legal part takes the form of sharing with clients applicable laws about SPAM, registering in states where they solicit donations, etc. as well as laws related to independent contractors as I am a consultant.
The Best Practice part takes the form of communicating clear steps that organizations need to take before, during and after my work with them to support effective internal processes and maintain their system(s). This extends to best practices in choosing and implementing tools, providing support and training and improving internal capacities.
What is your experience?
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